Inside Sales Executive
We are looking for a driven Inside Sales Executive to own and convert our inbound funnel across TOF,
MOF, and BOF stages — nurturing leads from first touch to closure and beyond. This role requires strong
ownership of the sales cycle, consultative discovery, disciplined pipeline management, and close
collaboration with Marketing and Delivery teams to drive predictable, high-quality revenue.
Key Responsibilities
• Client Repository Management: Maintain a detailed, up-to-date repository of clients engaged
through TOF/MOF/BOF inbound activities, capturing all relevant data points across the CVDH
funnel for targeting, follow-ups, and retargeting.
• Lead Nurturing: Own the lead journey from lead to loyalty– engaging daily to reduce average
time-to-closure and enhance scope and billing opportunities.
• Client Meetings: Conduct weekly meetings with funnel clients to progress deals and deepen
relationships.
• Discovery & Requirement Understanding: Build a deep, consultative understanding of client
requirements — both stated and unstated — and translate them into relevant recommendations.
• Solution Mapping & Pitching: Clearly translate solution requirements into sales pitches, manage
client expectations, and drive alignment on scope and value.
• Sales Target Achievement: Own and deliver monthly, quarterly, and annual revenue targets through
structured review, cadence, and accountability.
• Outbound Sales: Drive an even split of TOF and MOF/BOF outreach through outbound calls,
emails, and messages to funnel clients.
• Sales Asset Enhancement: Collaborate with Marketing to build a library of L1/L2 resources, audit
frameworks, and FAQ documents that reduce solutioning dependency on core tech teams.
• FAQ Library Maintenance: Regularly update the FAQ library based on client interactions to support
internal knowledge transfer and faster response TAT.
• Forecasting: Provide monthly, quarterly, and annual sales projections based on seasonality, pipeline
health, and action plans.
• Deal Closure Documentation: Manage and document the full cycle from lead to first invoice
clearance.
• Ecosystem Training: Work with practice heads, Marketing, and partners to stay current on business,
regional, technology, and category intelligence.
• Marketing Feedback Loop: Collaborate closely with Marketing on campaign performance and lead
quality feedback.
• SLA Adherence: Maintain strict adherence to the 24-hour first-contact SLA for inbound and engaged
leads.
• Research & Analysis: Explore new opportunities in the target region weekly, with support from the
data team.
• Reporting: Maintain CRM/MIS hygiene and submit monthly reports with analysis of interactions,
inferences, CTAs, KPI achievements, misses, challenges, solutions, and way forward.
Requirements
• 3–5 years of experience in inside sales, B2B sales, or business development, preferably in a
services-driven environment.
• Proven track record of owning a sales funnel end-to-end — from lead generation through to closure
and account growth.
• Strong consultative selling, discovery, and solution-pitching skills.
• Comfortable with high-volume outbound activity (calls, emails, messages) and disciplined CRM/MIS
hygiene.
• Ability to forecast accurately and manage a pipeline against monthly, quarterly, and annual targets.
• Strong collaboration skills to work with Marketing, Practice/Delivery teams, and Partners.
• Exposure working with IT Services, Digital Transformation, E-commerce Solutions, Software
Development Services, or Technology Consulting businesses is preferred.
Other Details:
● Location: Bangalore(Onsite)
● Experience: 3-5years